Office management - Duration 2 Days
A practical course which looks at the day to day issues of running an office an provides effective solutions to these.
Content
- The role of the manager - The responsibilities of an office manager
- Developing the team - Creating the best team and working with differences
- Improving performance - Managing, measuring and increasing performance
- Problem solving - Defining problems and working towards solutions
What they will learn
- Understand the range of skills needed to be an effective manager.
- How to work with differing personalities and drivers.
- How to set objectives, measure performance and manager under-performance.
- Manage workload and set priorities.
- Assertive communication.
- Creative problem solving and informed decision making.
This course is for office managers and supervisors.
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