Courageous Conversations - Duration 2 Days
This course shows you how to have effective difficult discussions and survive to fight another day!
Content
- What stops you - Overcoming our barriers. Getting ready
- Talking tough - Managing the conversation
- Under the skin - Using transactional analysis to understand
- Living with it - Continuing the relationship if it's got rough edges
What they will learn
- Provides a clear framework from pre-conversation preparation.
- Outlines how to behave during conversation to maximise influence, and minimise disagreement.
- Practical strategies to enable the removal of barriers to tough conversations.
- Helps delegates cope with relationship strain post conversation.
- Safe environment to explore and practice new ways to handle conflict.
This course will provide tools and techniques to deal effectively with difficult conversations.
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