Behavioural interviewing - Duration 1 Day

This practical course will help to make sure that interviewers select the best candidates for the job.


  • Preparation - Creating the specification using competencies
  • The interview - Structuring the interview using useful questions
  • Avoiding pitfalls - The halo and horn effect. Staying within the law
  • Selecting - Making the right selection. Finishing the process

What they will learn

  • How to clearly define and use competencies.
  • The interview process with key stages and methods.
  • To use carefully crafted behavioural questions.
  • Clarity around traits and behaviour.
  • How to use the STAR process for interviewing.
  • To use balanced judgement.
  • To be aware of current legislation.
  • Close the process by making offers and giving rejections.


This course is for anyone who takes part in the interview process.


Give us call, we would love to hear from you